REFUND POLICY

The 7-DAY RETURN POLICY applies to all services that involve a one-time payment and are offered through cascatadeluxo.com. This means that as a Customer, you have the right to request a 100% refund within the first 7 days of purchase. This is a seven-day risk-free guarantee. The refund period begins on the day of product purchase unless otherwise stated.


If the seven-day refund period has expired, Cascata de Luxo, LDA will not be required to issue a refund and any refund requests will be reviewed for approval prior to any refund being considered.


HOW TO REQUEST A REFUND.


Send us an email at contact@cascatadeluxo.com with a RETURN in the subject line.
IMPORTANT INFORMATION ABOUT RETURNS: Refunds to your account may take up to 7 business days.
It would be very helpful if you could also let us know why you are requesting a refund. We take feedback seriously and it really helps us make better products and improve our sales process. We want every customer to be satisfied!

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